fdesign is a new way of working for first direct. We’re not moving away from banking, far from it. We’re looking at how we can do what we already do better. Our aim is to bring first direct and customers closer together to develop our business and its products and services through sharing opinions and ideas.
At the heart of fdesign is the idea of co-creation – by sharing ideas and opinions we can jointly create a modern and open banking service that’s right for now and the future.
So click on...
Become a member
No one knows what you want from banking better than, you've guessed it... you.
Sign up to fdesign and start to help us make banking work better.Register
Looking for firstdirect.com?
If you need your online banking or more information about how to become a first direct customer, simply click here.
Want to know more about fdesign? Watch the video at the top of this page.